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Reviews from our clients

Hawaii Estate & Jewelry Buyers

5.0

Based on 67 reviews

Michael Riese

18:39 09 Dec 20

This was a five star experience from beginning to end. My first exchange was with Erin, who was warm and very helpful. She responded to my email within minutes, and an appointment with Moshe was set for the same day. Moshe was extremely gracious, and I was struck by his knowledge of watches and watchmaking. We had a great conversation about both - btw, one of my ancestors was in the watch and diamond trade, so this has special significance for me - during which time Moshe also explained what went into his decision process as he appraised my items. I was quite pleased with the outcome, and, if the occasion arises, most certainly will connect with Moshe again in future.

Arlene Abe

05:11 12 Nov 20

First of all, speaking with Erin was awesome. She was very informative and I felt an instant connection with her. I did not want to inquire any where else after Erin made me feel so comfortable and ensured me that I would receive the best care ever. My mom and I finally met Moshe and felt very comfortable. We advised him that we had little to no knowledge about the items we brought in. Moshe advised us to not worry and that he will help us. He also gave us suggestions of what to do with the other items he was not interested in. He is very professional, helpful and trustworthy and I would highly recommend Hawaii Estate & Jewelry. Best place with the best service!

Melissa Walton

20:44 05 Nov 20

Last week I visited Hawaii Estate & Jewelry Buyers in order to sell a diamond solitaire ring. Before making an appointment I spoke with Erin about the ring, paperwork and value. That way I knew exactly what to expect out of my appointment. I met with Moshe when I arrived and my transaction was prompt and seamless. Honestly, I was very thankful that they were both so kind and welcoming. I would not hesitate to purchase or sell jewelry here. Trustworthy and good people can be hard to come by. Thanks again, Melissa

Karry Kiyonaga

22:37 21 Oct 20

I am on the mainland so difficult to find Hawaiian jewelry and was so excited to find an online shop that sells Ming's ...a staple of my Hawaii aunties :) I am looking for some vintage pieces to add to my collection and they have a pretty sizable inventory from which I found a gorgeous pendant that is perfect for my mother who is very petite. When inquiring about the piece the entire staff was so helpful and responses to my emails were almost instantaneous. The customer service is beyond professional, personable and friendly making me feel like I was part of their Ohana. I even asked them to keep a look out for another piece I am looking for and they responded immediately. I will definitely shop here again and highly recommend taking a look at what they have to offer (not just Ming's but a lot of contemporary jewelry as well). I just received the pendant and it is gorgeous... pictures don't do it justice. Thank you for everything!

Kenny Chen

03:01 03 Jul 20

Had an engagement ring made by Moshe. He was excellent to work with and very quick to respond to questions and inquires. I had a loose diamond shipped to him to be set in one of his signature band designs. He made sure to really understand what I wanted the ring to look like so he could create a one of a kind piece. Don't be afraid to ask him what you want! He will give his honest opinion on what works best to create a lasting piece. I ordered and communicated with him and his team via email/text from Maryland and felt involved every step of the way. P.S. She said yes! My fiancé loves the ring and is so happy I went with a small business jeweler vs one of those large corporate jewelers.

C T

20:45 23 May 20

Had a great experience, will be back to do business here in the future

Wendy Rodgers

22:12 18 Mar 20

I worked with Joanna to purchased my beautiful bracelet, and I'm extremely happy. The customer service is excellent as well as their response being very prompt and friendly.

Paolo Sanchez

23:40 13 Mar 20

I live in California, and Had a bunch of small Jade jewelry pieces. I was at a loss on what to do with them, and then I stumbled upon this business, the high reviews instantly sparked my interest. After communicating with Joanna, who is as nice as can be, and submitting my photos and eventually shipping my items to them, they responded with a more than fair offer. After accepting they mailed me a check that I received in 3 days. Awesome customer service and more than fair pricing. I definitely recommend them and will definitely do business again.

Bill Kesner

00:31 19 Nov 19

Moshe was very easy to deal with. Very nice guy! He explained about the differences in most jewelry out there. This is definitely the place to go to if you are thinking of selling your jewelry, wanting to purchase some fine pieces of jewelry, or to customize your jewelry.

Thomas Chock

21:52 12 Nov 19

Professional, friendly, classy, fair, these are some of the words that come to mind thinking about my experience with Moshe and his team. From their prompt responses to my online inquiries and use of the online scheduler, to the email reminders of my appointments, to the welcoming atmosphere of the office, to Moshe's way of maintaining a professional demeanor but at the same time being friendly and accommodating and answering all my dumb little probably annoying questions, the entire experience was excellent. And they validated my parking too, which was nice. Thank you!

2Shades808 Workshop

17:14 06 Nov 19

What’s amazing about this establishment is the response time. They are prompt in their replies, prompt in their time management to set up appointments, and they are prompt in providing their best service. When you first open the door you are greeted with warm smiles and such professionalism that you feel like you’ve known them forever. I had to get a gold chain repaired but wasn’t able to meet Moshe at that time. The lovely women working there helped me get set up and provided me an estimate of the time and price to fix my jewelry. Expecting it to take a week i was surprised to find out that he finished my repair the same day! I was so overjoyed and set up my appointment to pick up the jewelry. If you are wondering why appointments are needed it’s because this business is professional, secure and provides you with that one on one relationship to make sure your needs are met entirely. My pick up was smooth and quick. Moshe met with me and he was such a gentleman. I will for sure know where to get my jewelry fixed for now on because his prices beat out everyone i got quotes from!!! Quality over everything! Mahalos to Moshe and your team!!

Jami D'Amico

03:34 11 Oct 19

Went in to have a ring appraised and Moshe really was very knowledgeable and his staff very professional. Walked out of there knowing the value of the ring and even when the ring was made. I plan to go back soon to have my wedding ring put in to a new setting! Moshe showed me several samples of settings! I can't wait to go back and see what we come up with! So glad to have found a reputable place on the island to go to!

Siobhan Mctiernan

03:41 04 Oct 19

I am so excited to receive a pendant for my fiancee who had lost this same design a year ago while surfing, he was heartbroken but thanks to Hawaii Estate & Jewelers, I will be able to surprise them with such a special gift! This company really has gone above and beyond in trying to help work with me. They have helped get everything put into place to my exact specifications. It was a vintage Hawaiian crest that on their site was displayed with great pictures having accurate and color, clarity, and size/scale. While inquiring about the pendant they were very clear, prompt, and kind people to work with! Overall, they were able to restore the piece to mint condition and engrave it for a very reasonable cost! Both their work and there products are quality, and I feel very lucky having found them since that seems to be a rarity to find a business like that today. I definitely recommend their company to anybody looking for unique and affordable jewelry and I personally would it be happy to do business with them again in the future! Mahalo

Megan Pufpaff

12:37 17 Aug 19

I found some Jade jewelry marked Ming and I did some research. Found this business and sent them my items. They were super speedy to reply and they really appreciate what they do. I am so happy with my appraisal and Moshe and his team we’re just the best! Thanks again I will be definitely doing business with them again and hopefully making a trip to meet the team sometime!!

Annie Kamiya

03:01 09 Aug 19

Moshe took a huge burden off my mom's shoulders as she had no idea how to go about fixing and selling some of our family jewelry and heirlooms. From setting up the appointment with Nicole, who is lovely to work with and quick to respond, to actually sitting down with Moshe for an hour and going through every tiny piece of jewelry, this appraisal and selling process was so very efficient and extremely helpful. Like other reviewers said, you can tell Moshe loves what he does and cares about his clients. And, he was able to fix some of our most precious pieces so that we can continue to enjoy them and pass them down to the next generation. He took what could have been an emotional and disheartening experience and made it so painless and easy. Would highly recommend Moshe and Hawaii Estate & Jewelry Buyers, and will be going back to him again and again. :)

Carole Hagihara

03:59 05 Apr 19

Googled the night before and got an appointment the next day. Great service and trusted that I got the most out of what I was selling. I will go back again. 🤭

Trevor Durham

05:29 02 Apr 19

My mother took some jewelry pieces to Hawaii Estate & Jewelry Buyers after making an appointment w Moshe. Moshe was forthright and fair with pricing. In addition, Moshe as well as all of his staff was amiable and kind. I’m fact, we spent a few minutes having a nice conversation. His office is extremely safe, clean and quite upscale. I will definitely do business again!!!! Dixie D

Chelsea Davis

03:47 02 Apr 19

Moshe is incredible. You can tell he deeply cares for clients and goes the extra mile. I am so glad I found him on island to take care of cleaning and resizing my grandmother’s ring, as well as insurance appraisals. He did an incredible job and his professionalism is second-to-none. Will happily refer him to everyone I know.

Zoe Abrams

04:42 26 Feb 19

I saw Moshe to get a ring appraised and he was so helpful and professional. He and his staff were polite and got back to me right away when I requested an appointment. I would definitely do business with him again!

mayore joe

09:24 25 Jan 19

HIGH QUALITY & TOP SERVICE

Kristin Silva

19:53 05 Dec 18

If you are even CONSIDERING selling any jewelry, make an appointment with Moshe at Hawaii Estate & Jewelry Buyers. Moshe and the staff are professional, kind, experienced and honest. You will walk away more educated and 100% satisfied with your overall experience. After my mom passed away I inherited a mix of things. The things without sentimental value just sat in a box. I had mixed feelings about selling it, and didn't want to feel taken advantage of. I found Hawaii Estate & Jewelry Buyers online and reluctantly made an appointment. I am so happy I did. I have visited Moshe twice, and now he's even helping me resize a ring. I plan to see him again to learn more about the pieces that I'm keeping. Thinking about selling jewelry? Don't look any further. Make an appointment. I know you will have an amazing experience. Thank you, Moshe!

PHILIP CUOMO

01:13 15 Mar 18

I scheduled an appointment with Moshe to sell some gold and diamond items. He made me a fair offer for the gold items and thoroughly explained the value for the diamond items. I decided to sell the gold and using some of the diamond rings create an engagement ring. We discussed in detail the style and design I had in mind. Moshe envisioned a design incorporating the diamonds and adding blue sapphires. Within a few short weeks the ring was completed and is absolutely stunning in style and eye catching pizzazz. He even arranged to have the ring independently appraised. All this at a very competitive price. Moshe and his staff are highly recommended!

eduardo contreras

02:13 06 Mar 18

I wasted to much time looking for a place to buy my jewelry. Moshe and his team superseded any and all expectations of places that buy jewelry. I highly recommend Moshe and his team. 5 stars without hesitation. As soon as you walk into his office you'll feel the same.

Cole Lannum

13:21 24 Feb 18

I purchased a (rather expensive) watch from them using Ebay. I was a bit apprehensive at spending so much money on something I couldn't see, but I decided to trust the Ebay ratings system (they were rated quite highly). I received the watch (in record time given that it was coming from Hawaii to the east coast), and I had a few follow up questions on how to care for it. These folks were simply amazing. Moshe and Nicole answered all of my (annoying?) questions and helped me with a couple of minor issues that I needed addressing. They were patient and unbelievably responsive. I could not be more happy--not only with the purchase, but particularly with the customer service component. Truly the kind of business that deserves accolades. I would purchase something from there again without hesitation, and will probably visit them in person when I am next in Hawaii.

Vivi T

18:42 27 Jan 18

Oahu's best jewelry store! I needed help right away and called other jewelers who did not answer their phones or return my call. Hawaii Estate & Jewelry Buyers answered their phone, set up an appointment right away, were tech savvy, considerate, very nice and cool people on arrival. On top of that, everyone there was exceptional, genuine, and gave the best social rapport at making you feel comfortable. Then bought my jewelry right away, so I can escape the ballistic missile target zone island! ;D

Shay Cre8valu

21:56 22 Jan 18

Stunning Ming ring that the owner sized so you could not even tell it was sized. SUPER nice people , HIGH QUALITY & TOP SERVICE. Buy with Confidence! This is definitely TOP of the Line place. Thanks so very much! I will treasure this & would DEFINATELY buy from again!

Next Reviews

Hawaii Estate & Jewelry Buyers

5.0

Based on 116 Reviews

Jennifer S.

2018-01-24 12:25:40

I had some broken and unwanted gold jewelry, a ring I wanted resized, and a couple items for which I wanted insurance appraisals. I'd had appraisals done...

Hawaii Estate & Jewelry Buyers

Diamond Jewelry

Diamond Jewelry

Jewelry Auction

Pre-owned Designer Jewelry

Pre-owned Diamond Jewelry

Pre-owned Luxury Watches

Pre-owned Ming's Jewelry

Pre-owned Vintage & Jade Jewelry

1.10CTW I VS1/SI1 ROUND BRILLIANT DIAMOND 14K WHITE GOLD STUD EARRINGS

5CTW G VS ROUND BRILLIANT DIAMOND 14K WHITE GOLD TENNIS BRACELET 7″

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